Questions teams ask before requesting access

No. Access is invite-based. You submit a request, our team reviews it, and we create a dedicated workspace for your organisation before inviting your admin.

We aim to review access requests within one business day. After approval, your organisation workspace is set up and your admin can invite managers and employees.

Each tenant supports admins, managers, and employees. Admins configure leave types, salaries, and people; managers handle team approvals when your workflow allows it; employees apply for leave, track balances, see who is working or on leave today, and view payslips when payroll is enabled.

Yes. Leafwage is multi-tenant. Each organisation gets its own workspace, and access is controlled by membership and role within that tenant.

Yes. Admins can configure leave types, yearly allocations, holidays, departments, and approval settings so the workflow matches how your organisation already works.

Salary & Payroll is included on Starter and Growth (and can be enabled by Super Admin). Admins set Basic, HRA, and allowances, generate monthly payroll with loss-of-pay from unpaid leave and pro-rata for join or exit dates, finalize each month, and employees download branded payslip PDFs. Statutory filing (PF, ESI, TDS) is not included. Free plans stay leave-only until you upgrade.

In-app notifications are on every plan. Email notifications for leave requests and decisions (submitted, approved, rejected, or cancelled) are included on Starter and above when email delivery is enabled for the workspace. Invitation and password emails use your configured Auth email setup.

No credit card is needed to request access. Share your organisation details and we will follow up about workspace setup.

Sundays are always off. Your admin chooses how Saturdays work: working days, all Saturdays off, or alternate Saturdays off (2nd and 4th). Organisation holidays are excluded. Employees can apply for a full day, a half day (first or second half), or a short leave when the leave type allows it. Overlapping requests are blocked.

Each organisation picks one mode: Admin only, Manager only, or Manager then Admin (two-level). Approvers can approve leave as paid or unpaid. Unpaid approved leave does not consume the employee’s paid yearly allocation; it does feed loss-of-pay when payroll is enabled.

LOP days come from approved unpaid leave in the payroll month — not from unapproved absence or a biometric punch. Payable days are also pro-rated for date of joining and last working day. Working days in the period exclude Sundays, your Saturday-off setting, and holidays. Leafwage is not a statutory PF / ESI / TDS product.

Seats are active and invited managers plus employees. Managers and employees count toward this limit. Admins do not count. Super Admin sets your plan and seat limit after you request access or an upgrade. Billing is provisioned manually today — there is no self-serve checkout yet.

When Salary & Payroll is enabled and a month is finalized, employees and managers can open their own payslip and use the browser Print dialog to save a PDF. Templates are Classic, Minimal, or Corporate, with your organisation logo, colours, and office address when you have added one. We do not email stored PDF blobs today.

No. Balances are yearly allocations minus paid approved leave (and leave that is waiting to be cancelled). There is no continuous monthly accrual engine. Admins set days per leave type per employee for the year.

No. Leafwage is leave plus optional organisation payroll with LOP. It does not import biometric attendance, process bank transfers, or file EPF, ESI, or TDS. Those stay with your accountant or payroll vendor.